General Support

Educators and Administrators, Students, FAQs

Questions?

Please visit our contact page for any questions or comments.

System Requirements

Windows 7 SP1+  OR
Mac OS 10 Sierra

Intel® Celeron® Dual-Core 1.87GHz
4GB RAM
5 GB Disk Space
Intel HD Graphics 4000

How can we improve?
If you’d like to provide feedback on ARTé: Mecenas™ or if you have any questions we can answer, we’d love to hear from you. Contact Us!

FAQ

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Support

We’re here to help with any questions or concerns. Please reach out to us anytime and we’ll do our best to respond quickly.

 

Contact Us!

How can I purchase ARTé: Mecenas?
  • Visit store.triseum.com to purchase a copy of ARTé: Mecenas.
How can I register to play ARTé: Mecenas?
  • To complete registration, ARTé: Mecenas must be purchased at store.triseum.com.
  • If your instructor provided a SignupID, use it to complete the purchase.
  • Once the transaction is complete, a confirmation email will be sent to the email address entered during checkout with a personalized code to complete the online registration.
  • After registration, log in at portal.triseum.com to download and play the game.
Why can't I log in on the ARTé: Mecenas game login screen?
  • Make sure that the login information is correct.
  • Ensure that the internet is connected and working.
  • If the problem persists, please visit our support page at triseum.echelp.org
What student learning outcomes does ARTé: Mecenas target?
  • Develop an interconnected network of local and international economies (including economies of art markets and collecting, banking, and trade).
  • Develop strategies to evaluate the spiritual and religious impact of commissioning art and architecture.
  • Analyze alternative banking practices in order to avoid the appearance of usury and thus condemnation by the church.